Sunday, November 18, 2012

Her Mistreat to IMH patients: Principal Assistant Nurse of IMH Ward34A. Rosnah Binte Aziz. IC no S69028**I.

Rosnah. Her Mistreat to IMH patients: Principal Assistant Nurse of IMH Ward 34A. Rosnah Binte Aziz. IC no S69028**I.

Rosnahbinteazizgen.blogspot.com

Started typing on 13 Nov 2012 Tuesday 12:04pm

Complain to Singapore Nursing Board.
Apart from spot checks, I am whistle-blowing as part of the service industry's strategy to flush out errant services.

The core values of nursing is responsibility & stewardship.
I am known to suffer from bipolar disorder. It has to be made sure that I am not discriminated against on the basis of my medical condition. Any such discrimination is prohibited by the United Nations Convention on the Rights of Persons with Disabilities, which Singapore has decided to ratify.
I also ask the nurses of Ward 34A to be sensitive to it's own patient, in the light of my medical condition.

19/6/2012 19 June 2012 Tuesday 7:50am
Then suddenly Sr AN Rosnah checked my toothbrush and asked me "Genevieve, where's your toothbrush?" I took it out from under my bed. Sister/NM Ho got into a fit and said "You're not supposed to keep toothbrush under your bed". Rosnah purposely framed me out in front of Sister NM Ho to prove I have the toothbrush. What absurd!

26/6/2012 26 June 2012 Wednesday 8:37am
Ward 34A's Principal Assistant Nurse Rosnah Binte Aziz's constant patient insult.

"Clean your FILTHY mouth" said Sr AN Rosnah Binte Aziz to Lum Lai Quan, a patient in a bathing session in the bathroom in disgust and spat. Lum Lai Quan replied "Huh?". This is the conversation that they have in the bathroom.

27/7/2012 27 July 2012 Thursday -Friday 3:03am
34A's Principal Assistant Nurse Rosnah Binte Aziz "Coffee with Uncle"

You know I can't forget the time, about 1/2 weeks ago, Principal Assistant Nurse Rosnah Binte Aziz went and talked extensively to my third uncle Mr Rudy/Rudi Tan Seng Kok. My father's older brother. This is what she did: Rosnah to my uncle: "Can I talk to you later? Privately", after talking to me, while visiting me, Uncle said: "Ok, where's that nurse who wants to talk to me, I'm gonna have coffee with her". Then Rosnah hurried towards my uncle and ushered him out of the ward, door by door. And when she's doing that you know what she did? She SMILED cheekily at me and gave me eye to eye with that cheeky smile for more than 5 seconds! So they went off to have their little tete-a-tete.
Seconds turned to minutes and minutes turned to a quarter of an hour, and then, half and hour. It's nearly dinner time and she hasn't been back yet. She finally gets back when they were serving out dinner halfway. My uncle is an uncle who calls me I look like a pig and I can't be a model etc and Rosnah makes it worst by talking to him, with that cheeky smile on her face, bad things about me that leaves a further bad
impression of me to my uncle that he wouldn't let my mum bring me home. And is she supposed to talk this long to my uncle? And behind my back too? Why can't they talk in front of me? Why do they have to talk in the lift lobby? or God knows where they went together.
So, Charge-Complaint - Nurses having 'private' and discreet talks with patient's family member when there is a chance to be open and transparent about it. And for making it more than a few minutes, forsaking their duties as a nurse. Rosnah being inconsiderate and rude when giving that kind of smile to me before pouring patient's rubbish to the relative. Said. Done.

5/8/2012 5 August 2012 Sunday 8:45pm
34A's Principal Assistant Nurse Rosnah Binte Aziz's teasing me that I can't go home and that she's happy I'm stuck in the hospital.

Again, Principal Assistant Nurse Rosnah Binte Aziz taunted me again. Do we have a personal feud or what? She said "Oh! Your father scolded you just now like a child and you cried like a baby.", She said: "I want to go home leeeeave! I want to go home leeeeave!". "At least weekends I can go out! Weekdays I can go out!" *sings song*, *hums tune*, "La la la la la la", "But 9:30pm I can go back!.... La la la.", "Now you're under your uncle's control. I can complain more to him! La la la la la la!"
Is this right behaviour for a nurse? To tease and taunt a patient and giving her emotional stress? Not being able to go home is bad enough, moreso adding more oil and salt into a wound and situation. This kind of nurse should be sacked! Out!

8/8/2012 8 August 2012 Wednesday 9:00pm
34A's Principal Assistant Nurse Rosnah Binte Aziz scrupulous methods to please a patient.

I see Principal Assistant Nurse Rosnah Binte Aziz coming into the ward with a packet of chips in her hand, turns out to be Tao Kae Noi - a packet of seaweed. She beckons to patient Yeo YC: "Come Y C", walks to the counter and took from the packet one whole stack of seaweed and passed it to Y C. Discrimination? Is she supposed to just simply buy food for any-o-how patients with any-o-how
food at an any-o-how time? I have asked nurses to buy food for me and have asked for their chips at night but their answer to me to that was "no, who knows what will happen if we give food to you at night, you may even choke and we'll be responsible for it!" What an excuse-answer! And now I see Rosnah Binte Aziz, buying food for other patients, is this not going according to what they say then? Unfair? Unjust? Scrupulous.

9/8/2012 9 August 2012 Thursday 12:53pm
I saw the unspeakable. Nurses and allied healthcare professionals aren't supposed to take photos of people and things in the ward right? Sur, a patient was sitting on the nurses' counter because the nurses had allowed her to be there singing and moving to their handphone radio. As I was standing behind Principal Assistant Nurse Rosnah Binte Aziz behind the nurse counter's side glass partition, (and she doesn't know I'm standing behind her, able to see her every move), I saw clearly what Rosnah Binte Aziz was doing: In a sleeping desk position, she took out her IPhone, entered into camera mode and took a picture of Sur while she was singing. Having fun? Or just breaking the promise? First she takes a picture of me, then she takes a picture of Sur, in out IMH shirts in IMH! In the wards! What absurd! I hope something would be done to her. Amz.

12/8/2012 12 August 2012 Sunday 9:02pm

As I sit on my bed listening to what my patient-friend - Jo Lim W T tells me, I got jolted. She tells me that Rosnah Binte Aziz, the Principal Assistant Nurse showed her picture that she took of me when I was tied up to Jo in the IMH canteen when she came for her appointment. Rosnah told Jo: "Want to see Genevieve? Get tied by me?" Ruthless, heartless? As a government body, you can't do this kind of thing you know. You are a government body!

12/8/2012 12 August 2012 Sunday 9:12pm

I just witnessed Rosnah Binte Aziz, Principal Assistant Nurse climbing on top of Zh Z J the patient in order to tie her, she roughly man-handled her in pushing her face and pulling her legs.

15/8/2012 15 August 2012 Wednesday 12:46pm

I saw Principal Assistant Nurse Rosnah Binte Aziz roughly handled this 60 years old and above old woman - Ong Geok. She pulled her roughly by her arms, shouted at her, pushing her to another bed, "Sleep here!", "Ya! That's your bed!", "Ya la!" When someone else - Lee Seok Jin is sleeping on that bed Rosnah is pointing to.
Is that the way to treat patients? Especially a helpless OLD lady who hardly can speak? Bully!

25/8/2012 25 August 2012 Saturday 12:38pm
This is the third occasion Principal Assistant Nurse Rosnah Binte Aziz took a picture of me in the ward. She wanted to capture me with two watermelons in my tray! Saying that "Who gave me the permission to take two watermelons at one go?" That is not a valid reason to take a photo of me. I saw with my own eyes, she fixing the phone in a camera mode and aiming her IPhone camera to me, she took a picture of me! She later owned up in front of Nurse Clinicians Faridah and Narcissa and was forced to delete the picture.
It is not a matter of whether she deletes the picture. It is a matter of professionalism and how the staff behaves. This behaviour gives me a bad impression of how a Principal Assistant Nurse should behave like.

7/9/2012 7 August 2012 Friday 9:14pm
I went back to the nurse's counter and pass back my leg cream. Then Rosnah and Rafidah the nurses with patient Jo laughed. Rosnah said: "She wants my chips!", loudly saying, "She wants my chips!" pointing to the packet of potato chips on the table. She had asked me "Why are you asking for MY things?" while she freely gives others. She don't have to discriminate me!

4/10/2012 4 October 2012 Thursday 4:54pm

With all these happening to us, it's a no wonder it's adding more stress to our already stressed beings being patients in the mental hospital, being mentally ill. So, even if we don't die from mental illness in this mental hospital, we would die of heart attack.

This is a letter of demand. To the nurses in IMH, it's doctors and allied healthcare workers, that including case managers. Charging that their recent conduct amounted to act of negligence and abuse and I demand that they compensate me. That includes a compensation from IMH itself and that they issue a public apology.

Any punishment or action imposed must be substantial enough to reinforce the message and should not be just a mere slap on the wrist under the Hospital and Medical Institutions Act.
I would like the prosecution to agree with me that there is a need to send a strong message to service provider institutions like IMH that the law will have zero tolerance if mental patients in their care are treated inappropriately. This includes verbal and non-verbal actions. And physical or non-physical abuses. And that the welfare of these patients, including their dignity, must be upheld at ALL times.

I demand that Principal Assistant Nurse Rosnah Binte Aziz be SACKED or I would not WANT to BE back in that same WARD ever again. As long as she's there. I demand for a change in ward for the rest of my life!

I am serious in every complain I do. IMHospitalgen.blogspot.com. Like every complain, feedback and compliment even. Who says I don't compliment.

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